Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, such as your name, email address, phone number, and any other details you submit through contact forms, account registration, or correspondence. We may also collect information automatically when you access our website, including your IP address, browser type, device information, pages visited, and timestamps, typically through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve our website and services; to respond to enquiries and provide customer support; to send administrative information, updates, and, where permitted, marketing communications; to monitor and analyse usage trends to enhance user experience; and to detect, prevent, and address technical issues, fraud, or security incidents.

3. Legal Basis for Processing

Where applicable data protection law requires it, we process personal data on one or more of the following legal bases: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your data protection rights.

4. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to recognise your browser, remember preferences, and gather analytics about site usage. You can usually set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of certain parts of our website.

5. Sharing and Disclosure of Information

We do not sell personal information. We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, or customer support, subject to appropriate confidentiality obligations. We may also disclose information where required by law, to protect our rights or safety, or in connection with a business transaction such as a merger or acquisition.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law, for example to meet regulatory, tax, or accounting requirements.

7. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. Where such transfers occur, we aim to ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data, the right to data portability, and the right to object to certain processing activities, including direct marketing. To exercise any of these rights, please contact us using the details provided on our Contact page.

10. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the effective date accordingly. We encourage you to review this page periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch via our Contact page.

This document is a general template and does not constitute legal advice. Kridlo Dochodek recommends obtaining professional legal review to ensure compliance with applicable laws and regulations in your jurisdiction.